FirstGod Support
Support Center

Answers for a quieter daily practice.

FirstGod : Bible Prayer Lock keeps your verses, prayers, and streaks close — right on your lock screen. Find help below, or write to us directly.

01 · Contact

Contact Support

If you need help with FirstGod, email us at codethenic@gmail.com.

When contacting support, please include as much detail as you can — it helps us solve the issue faster:

  • A short description of the problem
  • What you were doing when it happened
  • Your iPhone model
  • Your iOS version
  • Your FirstGod app version
  • Screenshots or a screen recording, if helpful
Note — please don't include payment card numbers, passwords, or other sensitive information in your message.

02 · Billing

Purchase & Restore

What Pro plans does FirstGod offer?

FirstGod offers Weekly, Yearly, and Lifetime plans. Weekly and Yearly renew automatically; Lifetime is a one-time purchase. All purchases are processed securely through Apple's In-App Purchase system.

I purchased Pro / Lifetime. How do I restore it?

Open FirstGod, then go to:

  1. Settings
  2. Purchase & Restore
  3. Tap Restore Purchases

Your purchase restores using the same Apple ID used to buy it. Still missing? Email us and we'll help investigate.

I was charged but Pro isn't unlocked

First, confirm you're signed into the Apple ID used for the purchase, then run Restore Purchases again (steps above). If Pro still doesn't appear, contact support and include the approximate purchase date.

How do I cancel or manage my subscription?

Subscriptions are managed through Apple, not inside the App:

  1. Open Settings on your iPhone
  2. Tap your name, then Subscriptions
  3. Select FirstGod : Bible Prayer Lock
  4. Tap Cancel Subscription or change your plan

Uninstalling the App does not cancel an active subscription.

Can I get a refund?

All billing runs through Apple, so refunds are requested directly from Apple — via reportaproblem.apple.com ↗ or Settings → your name → Subscriptions. We can't issue refunds ourselves, but we're glad to help troubleshoot.


03 · Basics

Using FirstGod

Do I need an account?

No. FirstGod doesn't require you to create an account or log in. Your verses, prayers, and streaks stay on your device.

Does FirstGod work offline?

Yes. FirstGod is offline-first — reading, saving verses, and tracking prayer streaks all work without an internet connection. A connection is only used for crash reporting, anonymous analytics, and validating Pro purchases.

Will I lose my data if I uninstall the App?

Yes, unless it's included in a device backup (like iCloud). We recommend keeping backups enabled if you'd like to preserve your saved verses and prayer history.

Can I use FirstGod on multiple devices?

Saved content stays local to each device and doesn't sync automatically. Your Pro purchase, however, is tied to your Apple ID and can be restored on any device signed into the same account.


04 · Notifications

Notifications & Lock Screen

My prayer or verse reminders aren't showing up

  1. Go to Settings → Notifications → FirstGod : Bible Prayer Lock
  2. Make sure Allow Notifications is on
  3. Reopen FirstGod and check your reminder time in the App's settings
  4. Check that Focus modes or Do Not Disturb aren't silencing the App

My lock screen customization isn't applying

Lock screen personalization uses iOS's native tools. Make sure your iOS version is supported, then press and hold your Lock Screen → Customize, and add the FirstGod widget or wallpaper following the in-app instructions.


05 · Data

Privacy

Your prayers and personal notes stay on your device — they're never uploaded to our servers or included in analytics. FirstGod doesn't require an account to use.

For complete details on how data is handled, see our Privacy Policy:

theamit10.github.io/firstgod-legal/privacy-policy ↗


06 · Ideas

Feedback & Feature Requests

Have an idea for new verses, prayer categories, or lock screen themes? We'd love to hear it. Send your thoughts to codethenic@gmail.com — tell us what you'd like to see and why. Every message helps shape what we build next.


07 · Reports

Bug Reports

Found something broken? Email codethenic@gmail.com with:

  • What happened
  • What you expected to happen instead
  • Steps to reproduce the problem
  • Your iPhone model
  • Your iOS version
  • Your FirstGod app version
  • Screenshots or a recording, if available

We look into every report and work toward a fix in an upcoming update.


08 · Legal

Terms of Use

You can read our Terms and Conditions here:

theamit10.github.io/firstgod-legal/TERMS_AND_CONDITIONS ↗

Apple's standard EULA also applies:

apple.com/legal/.../stdeula ↗